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“What gets measured gets improved”
- Peter Drucker
Re: Let’s agree on what is and what is not performance.
Let us be candid.
2016 will be a really challenging year.
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We have to step up our act. There are many things to do. First, we need to identify the one action that when done right, will give a major impact.
I suggest we focus on PERFORMANCE.
1. Many Malaysians have a twisted idea about performance.
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The majority who perform at a mediocre level perceive themselves as excellent performers. They rate themselves as Excellent Performers (A/5) when they clock in at 9 and go back at 5. This is performing as expected. In reality however, most would at best be performing at a C minus level.
2.
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We are a nation who lies to each other. Superiors evade managing tensions and stay away from unpleasant conversations. They avoid taking tough actions to manage performance and subordinates’